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Online Therapy or In-Person Therapy? Find Out Which is Better For You

Online Therapy Vs In-Person Therapy

Therapy is a deeply personal experience. When it comes to the decision between online therapy and in-person therapy, it’s more than just a matter of preference—it’s about finding the right fit for your unique needs, lifestyle, and the specific challenges you’re facing. 

While some individuals may thrive with the accessibility and flexibility of online therapy, others might find greater benefit in the nuanced, face-to-face interactions that in-person therapy provides. Understanding the advantages and drawbacks of each approach is crucial in making an informed decision. This guide is designed to arm you with the information necessary to determine which form of therapy will best support your journey toward mental wellness, ensuring that your chosen method aligns with your personal circumstances and therapeutic goals.


The Rise of Online Therapy

The availability and popularity of online therapy has skyrocketed in the last several years. Covid-19 dramatically impacted worldwide mental health, while the quarantine meant in-person therapy was ill-advised. Online therapy rose to occupy the gap, breaking down geographical barriers and offering a lifeline to those in remote or underserved regions, including many parts of Michigan.

This mental health infrastructure, much of it put in place as a stopgap, continues to benefit individuals everywhere. People who may have once faced a stressful hour-long commute to receive mental health care can now simply boot up their computer to receive the same quality of care. The accessibility and convenience of online therapy is unparalleled, allowing individuals to connect with online counselors from the comfort of their homes. It’s fair to say that online therapy has been a beacon of hope for many, democratizing access to mental health care.


The Shared Space of In-Person Counseling

Conversely, in-person counseling offers a tangible, shared space for therapist and client. This can be surprisingly important for a number of reasons that are often overlooked. This setting fosters a unique therapeutic alliance, where nonverbal cues and the physical presence of a therapist can significantly impact the healing process. The neutral environment of a therapist’s office also provides a sanctuary away from the distractions and triggers of daily life, facilitating deeper introspection and focus.


Evaluating Effectiveness: Online vs. In-Person Therapy

The debate on the effectiveness of online therapy versus in-person therapy is multifaceted. Research indicates that online therapy can be just as effective as its traditional counterpart for a range of mental health issues, including anxiety and depression. The key to effectiveness lies in the quality of the therapeutic relationship rather than the medium through which therapy is delivered. However it would be disingenuous to claim that the medium of delivery cannot affect the quality of the therapeutic relationship. Both Online and In-person therapy have some advantages and some disadvantages. Let’s take a look.


Pros and Cons of Online Therapy


  • Accessibility: Online therapy provides a solution for individuals with mobility issues, busy schedules, those who frequently travel or those living in areas with a shortage of mental health professionals.
  • Convenience: The flexibility to schedule therapy sessions around your life commitments makes it easier to consistently show up for therapy. Consistency is one of the most important factors for success.
  • Anonymity: For those who value their privacy, online therapy offers a level of discretion not always possible with in-person visits.


  • Reliance on Technology: A dropped call or laggy connection can seriously impact the effectiveness of a session. Clients who struggle with technology may find the medium distracting or frustrating.
  • Limits to Therapeutic Modalities: Certain therapeutic techniques, such as art or play therapy, may not translate well to a virtual format.
  • Potential for Miscommunication: Nonverbal communication relays a great deal of information. The absence of nonverbal cues in text or phone-based therapy can lead to misunderstandings, slowed progress, or a dilution of the therapeutic message.


in-person therapy


Pros and Cons of In-Person Therapy


  • Nonverbal Communication: The ability to perceive and interpret body language can enrich the therapeutic process, offering insights that might be missed online.
  • Dedicated Therapeutic Space: The mind subtly associates locations with states of mind. Crossing the threshold to a counselor’s office may help lower mental defenses and prime a client for insights. Similarly, physical separation from one’s daily environment can help in fostering a sense of safety and focus.
  • Broader Intervention Options: In-person therapy allows for a wider range of interventions, including those requiring physical interaction or the use of therapeutic tools.


  • Accessibility Challenges: The need to travel to a therapist’s office can be a barrier for those with transportation issues or time constraints.
  • Cost and Availability: While costs do not significantly differ between the two modalities, the financial and time investment of traveling to and from sessions can add up.


Making the Right Choice for You

Deciding between online therapy and in-person therapy requires a reflection on your personal needs, therapeutic goals, and the specific challenges you’re facing. Consider factors such as your comfort with technology, the nature of the issues you wish to explore, and your preference for a therapeutic setting.

  • For Convenience and Accessibility: Online therapy might be the best fit if you value flexibility, live in a remote area, travel frequently, or have a hectic schedule.
  • For Depth and Nonverbal Interaction: If you seek a therapy experience that deeply explores emotional nuances, in-person counseling could be more beneficial.

The Truism Center provides online therapy to those based anywhere in Michigan, and in-person therapy in West Michigan and Commerce Township. Click to explore our team of counselors, or call (616) 209-9295 to speak to a team member. Want to learn more about therapy? Read the Most Common Questions People Have About Therapy, Answered.


The Path Forward

As you navigate your mental health journey, remember that the most crucial factor is not the medium of therapy but the therapeutic alliance you build with your counselor. Whether online or in-person, therapy offers a path to healing, self-discovery, and resilience. The landscape of therapy is evolving to meet you where you are, offering support tailored to your life’s unique rhythm and challenges.

In the end, the choice between online and in-person therapy is deeply personal. By weighing the pros and cons of each modality, you can make an informed decision that aligns with your mental health needs and lifestyle preferences. And if you ever decide your chosen modality isn’t working, you can switch with no hassle! Remember, the goal of therapy is to provide you with the support and tools you need to thrive, regardless of the format it takes.



Robb Kornoelje is the owner of The Truism Center, a relationship enthusiast, and the creator of the “30-Day Relationship Challenge.” This 30-day, fully online email course offers gentle guidance to identify behaviors causing trouble, find ease with emotions, and enhance self-awareness. With a focus on stress-free communication, the challenge encourages a stronger connection with others, nurturing compassion, and fostering forgiveness. Join Robb on this journey to improve the fabric of your relationships—one day at a time.